Services

Strong services through customer orientation

With our network of manufacturing activities at our locations throughout Germany, we can reduce production lead times and shorten delivery routes. This also guarantees that our customer service staff are on site quickly in response to service calls. Schuko customers can count on optimal production availability.

Our customers profit from a wealth of international experience and industry-spanning in-house know-how. Both are reflected, for example, in the modular system architecture of our extraction systems and filtration equipment. They offer the reliably high quality of proven components, but are also precisely coordinated with the respective application and can be retroactively modified or extended as the need arises. They also meet national and international environmental protection and work safety requirements.

We also offer architects and key customers our support in drawing up tender documents.

Consulting

Ready for the future?!

The first consultation will take place for you completely witthout obligation. We usually have to make an on-site visit to get a better picture of the local conditions. For this we will arrange a suitable appointment for a visit by our territory sales representative to your premises. He/she will first take stock and determine the current condition of your operations. In this initial meeting general points will be clarified as follows: required extraction performance, space conditions for filter installation location, material disposal options, energy and safety measures, safety at work and environmental protection requirements, financing and funding etc.

A main topic of discussion will be your future goals so we can plan a long-term solution, possibly with resources for extension. Our field representative will quickly be able to identify a suitable Schuko solution based on this information.

Design & projection

From theory to practice

On the basis your individual criteria from the stocktaking, we will plan a suitable solution for your requirements. For this, we may need to prepare technical drawings in our CAD department. Once all questions related to the detailed planning have been clarified, you will receive an individual quotation including the delivery and installation date.

As soon as we receive the order, we will start with the detailed project planning and specify the concrete work steps for the on-schedule realisation of your solution.

Manufacture

Made by Schuko

As manufacturers, we develop and manufacture our solutions ourselves in our in-house production facilities. Production is done in-house at six of our locations with adherence to our high quality standards.

Owing to our qualified employees, we can address the individual needs of our customers and adapt the system to the site conditions – customisation included.

Delivery & installation

When the time has come

As soon as production of individual parts is finished, your solution can be delivered. Upon request, we can preassemble parts at our premises to save time and money at the installation site.

On the delivery date our installers will be on your site, ready for deployment. For the assembly of your system we will put together a fixed assembly team that will report to you at the beginning of the assembly work.

The assembly of your system will only be considered to be finished when all components are connected.

Commissioning & instructing

The first time

Initial start-up is usually carried out by one of our trained specialists. During this procedure a test will be carried out to ensure that the system is running 100% correctly.

In a commissioning report all commissioning steps will be recorded and finally signed off by the customer.
Briefing is done in the same step.

Spare parts

Fast, competent and reliable: From our network of associated companies we supply all necessary single parts, components or complete products – reaching far beyond the legal requirements. All important standard parts and motors as well as common wear and replacement parts are also stocked. Customer-specific spare parts can be produced in flexible manufacturing cells within a very short time due to the high in-house manufacturing depth.

Maintenance

Upon request, we can carry out all preventive maintenance measures on Schuko production machines and systems. These include, apart from inspection in accordance with predefined maintenance plans, all work such as checking and adjustment of operating and filling levels as well as cleaning, lubrication, adjustment and further measures for reducing or preventing wear.